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Questions
Questions buyers and sellers ask OB Watch Group
14 straight answers on buying, selling, trading, consigning and shipping. Anything else, text Luke.
14 questions
Buying, selling and shipping
How do I buy a watch from OB Watch Group?
Ask about a piece by form or text. I show it to you live on video, send a written invoice, you pay by bank wire, and the watch ships fully insured with a signature on delivery. Twin Cities buyers can meet in person instead.
Does the price on the site include shipping?
Yes. Every price on the site includes fully insured US shipping with a signature on delivery. Twin Cities buyers can pick up in person instead.
Is it safe to wire money for a watch I haven't held?
When you have seen it live, hold an invoice with the serial on it from a named business, and it ships insured to your signature, yes. That is every OB Watch Group sale. The full process is on the how-buying-works page.
Are the watches authentic?
Every watch is checked in my hands (case, movement, serial, papers) before it is listed, and you see the exact watch running on the call before you pay.
What does "box and papers" mean?
The original box and the warranty card or papers that came with the watch. A full set helps the value; a watch without them is still bought and sold, and the listing says which it is.
Does OB Watch Group buy watches?
Yes. Send the model, reference, box and papers, and photos; I come back with a number and you are paid by wire once the watch checks out.
Can I trade my watch?
Yes, toward any piece in hand. Both watches are priced so the difference is one clear number.
How does consignment work?
You keep ownership, I list and sell the watch, terms are agreed in writing first, and you are paid by wire when it sells. Details on the consignment page.
Can you find a watch that isn't listed?
Yes. Tell me the model and budget and I work my network of dealers and collectors; you see real options on video, with no obligation.
Where are you?
The Twin Cities, Minnesota. By appointment; most buyers never visit and buy over video.
Do you ship outside Minnesota?
Anywhere in the US, fully insured, tracked, signature required.
How fast does a watch ship?
After the wire clears, usually the next business day, with the tracking number sent to you.
Can I return a watch?
Every watch is shown to you live before you pay so there are no surprises. If something is not as it was shown, say so when it arrives and I make it right.
What if I don't see the watch on Instagram any more?
It sold. The site keeps sold pieces up, marked Sold, so you can see what moves; ask me for the next one.
